Orders and delivery
Include your order number, delivery address, and a short description of what you need.
SCENTAUR CUSTOMER CARE
Questions about your box?
We are here to help.
Send us your order number and the email used at checkout. We will help with orders, subscriptions, My Passport, and fragrance questions.
Email ScentaurSubscriptions
Billing, skips, pauses, and cancellation are managed securely from the subscription section in My Passport.
Passport support
Tell us the email used to sign in if an order, fragrance, or rating is not appearing correctly.
DIRECT EMAILcavey@scentaur.co
Customer messages are normally answered within two business days.